Use this form to send us a warranty request for a product you bought from us. So that we can register it quickly, please include in your message:
- the order or invoice number;
- the product (name and code, if you have it);
- the date you received the product;
- a clear description of the problem.
Photos and videos: send them on WhatsApp to +40 764 418 288 or by e-mail to office@ideacasa-shop.ro, together with the order number. This helps us resolve your request faster.
You will find all the warranty details on the Product warranty page.